Frequently Asked Questions
Here are the most commonly asked questions
You can browse our hotel listings on our website, select your preferred hotel and click "View Details", then choose your check-in date and room type, fill in the booking information to complete your reservation.
We recommend booking at least 30 days in advance, especially during peak season (June-October). However, we also support last-minute bookings, depending on hotel availability.
Yes. According to the hotel's cancellation policy, you can cancel or modify your booking for free within a certain period after booking. Specific policies will be displayed at the time of booking.
We support various payment methods, including credit cards, PayPal, bank transfers, etc. Specific payment methods will be displayed on the checkout page.
You can contact us through online support, email, or phone. Our customer service team is available 24/7.
After successful booking, you will receive a confirmation email immediately. If you don't receive it, please check your spam folder or contact our customer service team.
Price display varies according to hotel policies. The total price, including taxes and service fees, will be clearly displayed on the booking page.
You can view booking details through the confirmation link in the email, or contact our customer service team to inquire about your booking information.